Sports & Entertainment · UK
The Right People for Every Live Experience.
From matchdays and major sporting events to concerts, festivals and live entertainment, we provide professional staff who help create outstanding experiences for spectators, guests and fans.
Looking for work instead? Join as talent.
Looking for a sports staffing agency in the UK? Staff Playbook connects organisers, venues and agencies with guest-facing people for stadium staffing, sports hospitality, concert staffing and festival staffing. Tell us your locations, dates, roles and requirements, and we help identify suitable talent for your live experience.
The staffing challenges we solve
A welcome that sets the tone
Matchday staff and guest relations teams help spectators and guests feel welcome from arrival.
Busy live schedules
Book teams for the shifts and dates your sporting fixture or performance needs.
Different guest experiences
Find people suited to hospitality lounges, welcome desks, fan engagement and general guest services.
Venue-specific briefing
Share the venue layout, guest journey, dress code and responsibilities before the event.
Brand partners on site
Bring your sponsor or brand activation to life with promotional staff and ambassadors.
Several events or locations
Set out each location and staffing requirement for touring entertainment and recurring matchdays.
Types of staff available
Matchday staff
Welcoming spectators and supporting guest-facing matchday activity.
Stadium and arena staff
Guest services, wayfinding and hospitality support at stadiums and arenas.
Sports hospitality staff
Attentive hospitality teams for lounges, suites and sporting occasions.
VIP hosts and guest relations
A warm welcome and thoughtful service for VIP guests.
Ticketing and admissions staff
Guest check-in, admissions assistance and welcome desk support — not ticket sales or security services.
Fan engagement teams
Friendly teams helping fans engage with your event and its partners.
Promotional and brand activation staff
Brand ambassadors for sponsor activations and promotional experiences.
Concert and festival staff
Guest-facing support at concerts, festivals and live performances.
Event operations assistants
Practical assistance with briefed event operations and coordination.
Information and customer service staff
Information desks, directions and helpful answers for guests and spectators.
How Staff Playbook works
01
Tell us what you need
Submit your staffing requirements, location, dates and number of workers required.
02
We find the right people
We search our growing UK talent network and identify suitable candidates for your brief.
03
Confirm your team
Review and approve the talent put forward before anyone is booked.
04
Get to work
Staff Playbook helps manage the booking and assignment process, so your team arrives ready.
You can post jobs yourself through the platform and manage bookings in your client portal, or contact the Staff Playbook team for managed staffing support on larger or more complex requirements.
Transparent pricing
Our self-service model is simple: you set the pay, we add our fees, and you only pay for the talent you book. VAT is added at 20%.
See full pricing and calculator- Free business registration
- Free job posting
- No monthly subscription
- You set the talent pay rate
- 20% management fee
- £5 booking fee per talent member, per shift
Larger or recurring staffing requirements? Managed staffing is quoted individually.
Talk to our teamWhy choose Staff Playbook?
- A dedicated staffing category for sports and live entertainment guest experiences.
- A growing UK-wide talent community of 600+ registered members.
- Flexible staffing — one person for one shift, or a team across several locations.
- Talent across hospitality, events, promotional and retail work.
- Straightforward business registration and free job posting.
- No monthly subscription — pay only for the talent you book.
- A dedicated team to support your staffing requirements.
- Backed by the experience of Feet On The Street Co., established in 2017.
Frequently asked questions
- What sports and entertainment staff can I request?
- Request matchday staff, stadium and arena staff, sports hospitality staff, VIP hosts, guest relations, admissions assistance, fan engagement teams, promotional staff, concert and festival staff, event operations assistants and customer service teams.
- Do you provide security or crowd-control services?
- This category focuses on guest experience, hospitality, admissions assistance, fan engagement and event operations. It does not offer security or crowd-control services, or ticket sales and ticketing services.
- Can I book staff for a single matchday or concert?
- Yes. Submit the date, shift times, location, role and number of people you need. You can also outline a series of events.
- Can you help with entertainment staffing across the UK?
- Share your venue locations and requirements. We look for suitable people for each brief; availability depends on the location, dates and role.
- How does event staff recruitment work?
- Post your requirement or contact our team. We review the brief and identify suitable talent before you confirm your team.
- How does pricing work?
- Job posting is free. You set the talent pay rate, with a 20% management fee and a £5 booking fee per talent member, per shift. VAT is added at 20%. Managed staffing is quoted individually.
Need reliable staff? Let's get your team sorted.
Whether you need one person for a single shift or a team of people across multiple locations, Staff Playbook can help connect your business with the right talent.